Review and rating for esurance, an online insurance provider specializing in car, home, health and other forms of insurance. Esurance is a an insurance company with an A+ financial rating, offering vehicle and property insurance coverage.
- esurance Review
- Reviewed by: Dino B.
- Published on: March 22, 2014
- Last modified: July 21, 2015
- QualityEditor: 95%
- ServiceEditor: 95%
- PriceEditor: 90%
- AvailabilityEditor: 90%
Esurance is a direct to consumer insurance service backed by Allstate insurance. They are insurance providers in Car and motorcycle insurance, homeowners, renters, health, life, Canadian insurance as well as pet, phone, business, flood and umbrella insurance. I find them easy to deal with, friendly and responsive. They have online services that make it easy to get quotes, change and renew policies and they are always helpful if you choose to call them instead, they do provide a 800 toll-free number. Best of all their rates are pretty competitive and their brokers are very knowledgeable.
As to claims: you can easily handle claims, they have photo claims service and for repairs they do provide an online repair monitoring where you view and monitor the progress of the work online each day buy a status report and photographs. Of course this online monitoring service only available thought their approved E-Star service providers. But if you have to use the service it is very convenient you can view the status and even contact the repair shop directly. And as to photo claims you can provide them with the photos of your damage from your phone and speed up the claim process. Best of all they have a good site that explains most of their services and if you don’t have access you can call them and they will provide you all the instruction and information you need right there on the phone.
Esurance have 16 offices nationwide with 3,000 associates and operates car insurance in 42 states. They have coverage counselors who will help you figure out what is the right amount of insurance for you. Their customer care team is available 24/7 and you can always login to check statuses or change policy details and even print your insurance cards. You can make arrangements for automatic payments from your credit card. You can add deduct cars or drivers online. You will be quoted the difference to be charged or refunded to you and payments will be taken care of automatically.
Esurance also has a mobile app where you can do most of insurance services you need including having your insurance card available to you even when you have not printed it out and you need it for rental agreements, tickets or accidents. I believe by keep the cost down and providing direct to consumer service with a lot of it online they pass on the savings to the consumers which in itself translates in better insurance rates for you and your family. I highly recommend esurance, I use it and I am very happy with their service. You’ve got nothing to lose by trying them and getting a free quote and if the price is right give them a try.
Convenient Competitive Pricing Good Customer Care 24/7 Mobile app
None at this time!